Privacy Policy

Last updated: August 26, 2025

1. Information We Collect

Personal Information

  • Email address and password for account creation
  • Roll number for student verification
  • Username and profile information
  • Chat messages and communication data

Technical Information

  • IP address and device information
  • Browser type and version
  • Usage patterns and interaction data
  • Cookies and similar tracking technologies

2. How We Use Your Information

  • Provide and maintain our support services
  • Authenticate and verify student identity
  • Enable chat and communication features
  • Send important updates and notifications
  • Improve our services and user experience
  • Ensure platform security and prevent abuse

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With trusted service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication systems
  • Regular security audits and updates
  • Limited access to personal information
  • Firebase security rules and monitoring

5. Your Rights

You have the following rights regarding your personal information:

  • Access and review your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt-out of non-essential communications
  • Data portability upon request

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze usage patterns
  • Improve site performance

You can control cookie settings through your browser preferences.

7. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain security and prevent fraud

8. Third-Party Services

Our platform uses third-party services including:

  • Google Firebase for data storage and authentication
  • Tailwind CSS for styling
  • CDN services for content delivery

These services have their own privacy policies which govern their use of your information.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

  • Posting the new policy on this page
  • Updating the "Last updated" date
  • Sending email notifications for significant changes

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

MH Empire Courses Support

Email: mhcontactweb@gmail.com

Through our support chat system